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Why Choose Back Desk Global?

Access To Global Talent

Tap into our global talent pool without the costs associated with international recruitment and relocation.

Significant Cost Reduction

Our clients can rest easy knowing they don’t have to worry about Workers Comp, US Based Medical Coverage, Unemployment Insurance, Payroll Processing Overhead, Employment Practices Liability, etc. when hiring our Virtual Assistants.

Effortless Support

With our highly-skilled team, our clients can focus on their core business activities while we manage sourcing, recruiting, and overseeing quality candidates. Enjoy top-notch support without the administrative burdens.

Focus On Core Business

Our services help you free up resources and money, which you can use to grow your company and increase revenue. By delegating tasks to us, you can keep your company running smoothly while focusing on your main business activities. This way, your organization stays productive and on track with its growth goals.

Seamless Onboarding with Back Desk Global

At BackDesk Global, we’ve designed an onboarding process to ensure a smooth transition and immediate impact for your team. Here’s how we make it happen:

Recruitment & Onboarding

(1-3 Weeks)
  • Talent Acquisition: We attract and select top candidates for your needs.
  • Comprehensive Screening: We assess skills and fit through targeted evaluations and interviews.
  • Final Selection: Background checks are completed, and job offers are extended.

Induction & Orientation

(1 Week)
  • Company Introduction: Your team gets a clear understanding of our mission, values, and how we work.
  • System Training: We provide hands-on training with our essential tools and systems.

Client-Specific Training

(1-2 Weeks)
  • Custom System Training: Tailored instruction on the systems and tools specific to your needs.
  • Process Deep Dive: Detailed training on your unique protocols and requirements.
  • Goal Setting: We set and review key performance indicators (KPIs) to align with your objectives.
  • Practical Experience: Team members apply their training to real tasks with our expert support.

Post-Training Support

(2 Weeks)
  • Live Task Management: Your team starts handling live tasks with continued guidance.
  • Ongoing Evaluation: We provide regular feedback to ensure optimal performance and continuous improvement.

Great Results in Numbers

Back Desk Global stands out with its commitment to transparency, efficiency, and tailored services, allowing clients to save up to 60% on costs while maintaining full control over team performance. Generic BPOs, in comparison, often fall short in transparency, efficiency, and flexibility, leading to hidden fees and communication bottlenecks.

Transparency

Back Desk Global

100%

Full visibility into your team’s performance through tools like Hubstaff and Monday.com. We provide regular updates, track hours, and ensure every task is accounted for.

Other Companies

30% transparency, often limited to basic performance metrics, with irregular reporting.

Client Retention

Back Desk Global

85%

thanks to long-term support and business scalability.

Other Companies

60% client retention rate, with many clients leaving due to lack of transparency and scalability.

Customized Solutions

Back Desk Global

90%

of Back Desk Global clients benefit from tailored services that fit their specific needs.

Other Companies

Only 40% of BPOs offer tailored services, with most providing generic solutions.

Direct Communication

Back Desk Global

95%

of clients report open, direct communication with their dedicated team.

Other Companies

50% of BPO clients face communication delays due to complex management structures.

Our Testimonials

What Our Customers Say

Increased Sales & Streamlined Operations

Before Back Desk, I was drowning in emails, packing orders, and managing social media. It was impossible to focus on growing my boutique.

Melissa Van Staden, Women's Apparel Shop Owner
Improved Efficiency & Cost Savings

As a small agency, budget is always a concern. Back Desk virtual assistants allowed us to expand our team at a fraction of the cost. Our virtual assistants handle data entry, email marketing campaigns, and social media scheduling. They're incredibly efficient and detail-oriented. We've seen a significant improvement in workflow and project turnaround times. Hiring Back Desk Virtual Assistants was one of the best decisions for our agency!

Jean Victors, Digital Marketing Head
Enhanced Customer Service & Global Reach

Our Virtual Assistants handle data entry, email marketing, and social media scheduling with incredible efficiency and attention to detail. Hiring them was one of our best decisions!

Sarah Smith, Tech Development CEO
Reduced Administrative Burden & More Patient Time

Running a dental practice involved a lot of paperwork and scheduling. It took away time I could be spending with patients. Back Desk Virtual Assistants have been a game-changer! They handle appointment scheduling, insurance verification, and patient communication. They're organized, efficient, and incredibly friendly. Now, I can focus on providing top-notch dental care and building patient relationships. Hiring Back Desk Virtual Assistants freed up my schedule and boosted patient satisfaction!

Warren Lloyd, Dentistry
Enhanced Practice Efficiency & Improved Work-Life Balance

As a solo practitioner, juggling patient care and administrative tasks was overwhelming. Back Desk Virtual Assistants eased my workload significantly. They handle appointment scheduling, prescription refills, and medical record management. They're reliable, detail-oriented, and understand the importance of patient confidentiality. My practice runs smoothly, and I finally have time for professional development and a healthy work-life balance. Thank you, Back Desk!

Dr. Julia Thompson, Thompson Medical Clinic

Back Desk Global Advantages

Lower Payroll Expenses

Save on salaries, benefits, and taxes by outsourcing rather than hiring full-time employees.

Scalability & Flexibility

Adjust the size of your workforce according to business needs without the financial risks of hiring and laying off employees.

Training & Development

Avoid the costs associated with training new employees, as our virtual assistants are already highly trained and experienced.

Infrastructure Savings

No need to invest in expensive technology and infrastructure as we provide all necessary tools and platforms.

Operational Efficiency

Benefit from streamlined processes and improved efficiency, leading to faster turnaround times and reduced operational costs.

Administrative Savings

Lower administrative burdens and costs associated with HR, payroll, and other back-office functions.

Reduced Risk

Minimize risks related to employment law compliance, worker's compensation, and other legal liabilities.

24/7 Support

Take advantage of round-the-clock services without the added costs of night shifts and overtime pay.

Why Hire Back Desk Virtual Assistants?

Ready to take control?

Back Desk Virtual Assistants can transform your work life and launch your business to success.
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  • Unmatched Dedication & Growth
Back Desk Virtual Assistants are renowned for their strong work ethic and eagerness to learn. They go the extra mile to ensure your tasks are completed flawlessly. Our rigorous selection process guarantees you get a highly motivated Virtual Assistant who thrives on exceeding expectations.
  • Client Satisfaction is Their Priority
Back Desk Virtual Assistants are customer service champions. Expect professional communication delivered with a friendly smile. They understand the importance of building positive relationships and creating a delightful experience for your clients.
  • A One-Stop Shop for All Your Needs
Don't waste time searching for multiple assistants. Our pool of Back Desk Virtual Assistants boasts a wide range of expertise. Whether you need help with email management, social media marketing, data entry, or administrative tasks, we can connect you with the perfect Virtual Assistant to streamline your workflow.
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Contact
  • +1 904-516-9177
  • info@bdglobal.com
  • 425 Town Plaza Ave, Ponte Vedra Beach, FL 32081, United States
  • Leonora Drive Ballito, Dolphin Coast KwaZulu-Natal South Africa 4399
  • 35C Amon Court, Lahug Cebu City, Philippines 6000
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